From the best and worst companies to how to get treated fairly - ask our consumer champion anything

<p>In her weekly column for the Guardian, Anna Tims solves readers consumer problems – ranging from the devastating to the <a href="https://www.theguardian.com/money/2026/aug/17/british-gas-mistake-energy-solar-panels">ridiculous</a>. She’ll be online at 3pm to answer your question