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BT accused of ‘bullying’ customers by pausing broadband in digital landline push
The Guardian UK
October 3, 2026
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<p>Companies race to switch households to ‘voice over internet protocol’ services by the end of January</p><p>BT has been accused of “bullying” customers by temporarily cutting off their broadband to pressure them to upgrade to a digital landline, as providers race to switch househ
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