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    Top ServiceNow exec on clients delivering ‘life-changing’ results with AI agents—and he’s seeing it now at Standard Chartered

    Fortune
    October 2, 2026
    via Fortune

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    Top ServiceNow exec on clients delivering ‘life-changing’ results with AI agents—and he’s seeing it now at Standard Chartered

    Paul Fipps, ServiceNow president of global customer operations, told Fortune’s AIQ Summit some clients “can’t rely on humans” to keep AI agents in check.

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