Paid for AC bus, got non-AC ride and was dropped 10 km early; commission orders Rs 31,500

A passenger booked an AC bus ticket from Hyderabad to Rajahmundry but was placed in a non-AC bus. After being dropped off 9-10 km from his destination, he faced significant inconvenience at midnight. The consumer commission found the bus operator liable for deficiency of service due to the circumsta