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    25 years later, family meets woman who took flight attendant's historic 9/11 call

    CBS News
    September 11, 2026
    via CBS News

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    25 years later, family meets woman who took flight attendant's historic 9/11 call

    An American Airlines reservations agent who took Betty Ong's historic 9/11 call recalls the flight attendant's bravery.

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