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    Gov’t to revamp 1823 hotline, pledging 10-day response time for public enquiries

    Hong Kong Free Press
    September 23, 2026
    via Hong Kong Free Press

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    Gov’t to revamp 1823 hotline, pledging 10-day response time for public enquiries

    Hong Kong’s government has announced new improvements to its 1823 hotline, pledging to respond to public enquiries and complaints within 10 days and to coordinate responses across various departments. Deputy Chief Secretary Warner Cheuk said on RTHK on Tuesday that authorities were concerned a

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