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BT charged me for more than a year despite landline being dead
The Guardian UK
October 13, 2026
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<p>It is billing £32.99 a month but I have had no functioning phone line since it switched me to Digital Voice</p><p><strong>I’ve had no landline since May 2025 when BT switched it to Digital Voice. Weeks passed, and each call to BT involved at least an hour waiting on hold a
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