Starbucks CEO Brian Niccol says the company is back. His turnaround comes down to 1 leadership principle

There’s an interesting leadership lesson unfolding at Starbucks that has very little to do with coffee. When Brian Niccol took over as CEO, he inherited a company that had drifted from some of what made Starbucks distinctive. Service had become inconsistent. Stores felt less inviting. Employees n