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Fernando Pontes analisa impactos das novas regras do SAC empresarial
Jornal de Brasília
October 23, 2026
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Decreto federal impõe atendimento humano obrigatório e Fernando Pontes detalha os reflexos operacionais imediatos para as grandes corporações A publicação do Decreto federal nº 13.135/2026 estabelece uma profunda reformulação nas normas do Serviço de Atendimento ao Consumidor em todo o território
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