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    Fluggastrechte: Chatbot KAI und die Passagierklagen

    FAZ
    September 8, 2026
    via FAZ

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    Fluggastrechte: Chatbot KAI und die Passagierklagen

    121.000 Klagen haben Fluggäste im vergangenen Jahr eingereicht. Wie können Gerichte diese Flut bewältigen? Wer am BER stehen gelassen wurde, wird mit seiner Klage von KAI betreut, Königs Wusterhausens künstlicher Intelligenz.

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